Power Outage: CHI-1 Wednesday 22nd May 2024 04:10:00

At approximately 4:10 a.m., the CHI-1 facility experienced a utility 2 fault. Emergency generators are running.

It appears the medium-voltage ATS on utility 2 failed to transfer. The switch was manually cranked and closed, restoring power to the affected devices via generators. The site is presently in a stable condition. Several devices, including rack PDUs, were affected by the utility fault, and some servers are being manually powered on if they do not come up automatically after the outage.

The building has been transferred to normal source, and the generators are now in standby mode. All systems are reporting normal.

Reminder: The MV ATS switch will be tested/evaluated/repaired at 8AM tomorrow morning. There should be no impact to clients. Our staff will be readily available to rapidly respond if further issues arise.

Posted 10 months ago

Update from facility operations:

Our utility provider ComEd is reporting utility power has been restored to the CHI603 facility. We are planning a 1PM EST re-transfer to utility. We have additional support personnel onsite to ensure a seamless re-transfer sequence. We expect no interruptions to client services.

The MV ATS switch will be further evaluated/repaired/tested at 8AM tomorrow morning. The repair and most of the testing can be completed with the switch in a decoupled state. Our staff will be readily available to rapidly respond to further issues until repairs can be made.

Posted 10 months ago